76, Report:
#619031
Posted Date:
Jun 30 2010
Accurate Air Conditioning Heating This company is baaaad news!!! They tore my ac system to shreds diagnosign it and then charged over a grand to fix it! Then they forged my signature to try to prove to the warranty company I author Katy, Texas
This company was sent out by First American Home Buyers Protection (there aweful as well but that's a different story). They were to provide an opinion only but tore my evaporator coil apart to diagnose it.
Then they tried to charge an extra 650$ making the grand total ...
Entity
Categories: Maintenance Companies
77, Report:
#610634
Posted Date:
Jun 05 2010
First American Home Buyers Protection Corporation Company incorrectly accused me of installing a component to my HVAC unit to avoid having to pay the claim. Van Nuys, California
The first contractor that First American sent to my 2 year old home, which I bought 9 months ago, lied and documented that the my HVAC units were incorrectly installed and that they did not have the liquid line driers installed. The result was that First American denied the cl...
Entity
Categories: Heating, Cooling & Ventilation
78, Report:
#580177
Posted Date:
Mar 12 2010
First American Home Buyers Pprotection Shameful Houston, Texas
Could make this a long story - but..
Over a month now waiting to have the slipping agitator on my 7 year old washing machine repaired. Called Feb. 15th. It is now March 12th and still not repaired. It has been a series of no shows, no calls to inform the...
Entity
Categories: Warranty Companies
79, Report:
#577128
Posted Date:
Mar 03 2010
First American Home Warranty - First American Home Buyers Protection Corporation DON'T WASTE YOUR MONEY ON THIS FRAUDULENT COMPANY Internet
When I bought my house, this company provided home warranty service. I renewed twice, and when I needed their services they were AWFUL. They would take a long time to send a vendor, and the vendor would often tell me that the problem wasn't covered by the warranty.  ...
Entity
Categories: Home Warranty Companies
80, Report:
#555095
Posted Date:
Jan 15 2010
First American Home Warranty - First American Home Buyers Protection Corporation Frustration, disappointment, and dissatisfaction are all I received Van Nuys, California
Filed a complaint with First American Home for heater; from Solaris, found problem electrical. When heater was found not to be the problem on 12/16/09, First American Home sent electrician from Southern California Electrical Service Inc, on 12/24/09.
Who found elect...
Entity
Categories: Consumer Services
81, Report:
#549315
Posted Date:
Jan 04 2010
First American Home Buyers Protection Corporation poor repairs or patch miami, Nebraska
Called first american cause a water pipe started leaking in my attick. They sent out A-Z Plumbing,while I was at work. My son let them in.A-Z Plumbing used a 20 cent rubber patch and a 80 cent hose clamp on a galvanized pipe that was already 22 years old.I felt the pipe should of be...
Entity
Categories: Plumbing
82, Report:
#533330
Posted Date:
Dec 04 2009
First American Home Buyers Protection Corp. - First American Home Warranty First American Home Warranty is a company you WILL regret doing business with or paying money to Van Nuys, California
In August 2009, I called First American Home Warranty regarding my air conditioner, which had gone out. That is when this nightmare began.
Every time you call First American Home Warranty, you are on hold for awhile and you listen to how First American screens their vendors, selec...
Entity
Categories: Warranty Companies
83, Report:
#527369
Posted Date:
Nov 23 2009
First American Home Buyers Protection Corporation Their contracted plumber failed to diagnose the problem correctly;$2500 in further damages were incurred and the F.A. response was pathetic. Van Nuys, California
Had a water leak of unknown origin leaking from 2nd story into the garage. Contacted F.Am.H.W. and they sent a plumber. He said the leak was in the shower valve and he fixed it.
Based upon his assessment, I let the water damage repair folks go to work and they re...
Entity
Categories: Warranty Companies
84, Report:
#506883
Posted Date:
Oct 09 2009
First American Home Buyers Protection Corporation Horrible Attitude and Customer Service - The Vendor Created a Worse Problem & First American Was Willing To Make Me Wait 4 More Days With A Too Bad Attitude Van Nuys , California
First American Home Buyers Protection Corporation sent out a plumber to fix our toilet. Not long after, the toilet was continually running and the shut off valve on the toilet was not shutting it off.
I estimate I was loosing about a quart of water every 2 minutes.
Calling First ...
Entity
Categories: Plumbing
85, Report:
#481995
Posted Date:
Aug 19 2009
First American Home Buyers Protection Corp First American This insurance company provided no warranty replacement coverage as initially represented by them. Carlsbad, California
First American contractor attempted to collect $495.00 to replace water heater after taking two days to respond. This is about the same cost if I did not have this ripoff insurance policy. Charged me $55 to just show up and then the attempted extortion. First American confirme...
Entity
Categories: Home Warranty Companies, Insurance Companies
86, Report:
#479074
Posted Date:
Aug 13 2009
First American Home Buyers Protection Corp. - First American Home Warranty Subcontracts Incompetent Companies That Make Situations Worse Than Before You Called Newark California
I actually do not have a problem with this company, but with the subcontractors that they sent out.
Had a leak in my bathroom (upper condo unit). Neighbor called me downstairs to see water stains on her ceiling. Immediately called home warranty. They sent someon...
Entity
Categories: Home Warranty Companies
87, Report:
#473866
Posted Date:
Jul 27 2009
First American Home Buyers Protection Third Week Without AC - Average Temperature 112 Phoenix California
Our AC went out on 08 Jul. A tech looked at the system on 09 Jul and said that he couldn't diagnose the problem because the compressor was overheating. Tech returned 10 Jul and determined it needed a new blower motor. Order was not placed with First American until Monday. After ...
Entity
Categories: Heating, Cooling & Ventilation
88, Report:
#473107
Posted Date:
Jul 25 2009
First American Home Buyers Protection Beware of First American Home Buyers Protection Van Nuys California
To tell you how we got cheated by this company is a very long story. But to tell you that we got cheated more than once with these *****'s is another. We called on a Saturday for your bathroom sink was filling up with water from the sewer and dirtying the bathroom. So we call our...
Entity
Categories: Home Warranty Companies
89, Report:
#466367
Posted Date:
Jul 23 2009
First American Home Buyers Protection AC Rip Off Company with poor attitude Van Nuys California
I had a simple AC drainage issue where I noticed that the AC was draining too much. So I placed a call to First American Home Buyers Protection. I have been with them for a full year and just renewed back in May. I have not ever filed with them until this issue. They sent out a ...
Entity
Categories: Home Warranty Companies
90, Report:
#465355
Posted Date:
Jun 26 2009
First American Home Buyers Protection Home Owner Houston Texas
First American Home Buyers Protection Corp. is the most unprofessional company I have ever done business with. I have several rental properties and got a contract for my home address and my rental properties. I have had the warranties for about 4 months. I have placed two claims ...
Entity
Categories: BBB Better Business Bureau
91, Report:
#456423
Posted Date:
Jun 23 2009
FIRST AMERICAN HOME BUYERS PROTECTION CORP. NO AC IN HOT VIRGINIA FIRST AMERICAN HOME BUYER'S RIPOFF NO AC FOR OVER A MONTH!!!!! Van Nuys California
This company is a total nightmare they know compassion about their customers from the manager on up... don't ask for a manager above them they will just forward you to their friends in laughs this company is hard to deal with on any level... They customer service at all, they lie an...
Entity
Categories: Warranty Companies
92, Report:
#462264
Posted Date:
Jun 17 2009
First American Home Buyers Protection claim denied Van Nuys California
I filed a claim because my shower pan was leaking through the wall and onto my wood floors. When the plumbing tech showed up, he said First American Home Buyers Protection does not cover shower pans or tubs. there is nothing on the website that says that, actually there is a shower ...
Entity
Categories: Warranty Companies
93, Report:
#449798
Posted Date:
May 08 2009
First American Home Buyers Protection Stonewalling, excuse mongering, unresponsive, untruthful, scam Van Nuys California
I could go on for paragraphs but I have a feeling it's all been said at this site before. If you enjoy being totally ignored, lied to about responses and outcomes, and waiting without heat while your home warranty company stalls, ignores, makes up stories about claim status and con...
Entity
Categories: Home Warranty Companies
94, Report:
#446848
Posted Date:
Apr 27 2009
First American Home Buyers Protection Stay away from this company you will only get misery Santa Rosa California
On January 2009 I requested service for my pool. Not only Britton's pool did not provide the service, they broke part of our equipment. It took over 2 months to get the pool service again to repair the equipment and close to 24 hrs of hold time on the phone to get this fixed. When I...
Entity
Categories: Home Warranty Companies
95, Report:
#432500
Posted Date:
Mar 10 2009
First American Home Buyers Protection Corporation No Heat 5 weeks. Conspiracy with contractors to Defraud client. Van Nuys California
Broken Heater 26 Days and they want me to wait another 7-10 days.
(ALL THREE CONTRACTORS STATED THAT SYSTEM MUST BE REPLACED)
The next day they changed their mind, without re-diagnosing anything or visiting the site. Somehow FAHBPC was able to help the contractor re-diagnose o...
Entity
Categories: Home Warranty Companies
96, Report:
#419383
Posted Date:
Feb 03 2009
First American Home Buyers Protection Corporation 2 Months + 1 infant + no heat= major problem! Van Nuys, California
We moved into our new house in late October and were offered the peace of mind of a home warranty with the deal. Little did we know that peace would turn to pain very quickly. We reported a problem with our heater and water heater in November 2008. We got the run around for over ...
Entity
Categories: Warranty Companies
97, Report:
#417229
Posted Date:
Jan 28 2009
First American Home Buyers Protection Corporation weasling out of payment of my money Van Nuys California
First American HBPC is indeed a scam of a company. They invent this insurance and tell you how much you need it when buying a new home. It is not better than the extended service plans offered at Best Buy, etc.
They (conveniently?) did not have any vendors in my area, so they m...
Entity
Categories: Insurance Companies
98, Report:
#415558
Posted Date:
Jan 28 2009
First American Home Buyers Protection Corporation Total RipOff! Stay Away Van Nuys California
Two of the burners on my LG stove went out on 01/08/2009. I filled a claim the same day. I received the first contractor dispatch from a company in Allen (about 70 miles away). After two weeks, I discovered that they could not work on my stove (I have the flat top stove). The se...
Entity
Categories: Home Warranty Companies
99, Report:
#413822
Posted Date:
Jan 19 2009
First American Home Buyers Protection Central Heating not fixed after a month VanVan Nuys California
A story by Don and Barbara in Valley Village, CA about First American Home Buyers Protection
The Heat is Off.
12-19-08 Don called First American, who sent a Technician from Kravets Co. that afternoon. Technician said that he had to order a part which should arrive the first o...
Entity
Categories: Home Warranty Companies
100, Report:
#105558
Posted Date:
Jan 14 2009
FIRST AMERICAN HOME BUYERS PROTECTION RIPOFFF SCAM TO HOME BUYERS, RUDE, DO NOT CARE, DOES NOT SATISFY CUSTOMERS, HORRIBLE CUSTOMER SERVICE, VERY BAD ON FIXING PROBLEMS If you do not like our policy - DO YOU WANT TO DISCONTINUE OUR SERVICE! Van Nuys California
FIRST AMERICAN HOME BUYERS PROTECTION RIPOFFF, RUDE, DO NOT CARE, DOES NOT SATISFY CUSTOMERS, HORRIBLE CUSTOMER SERVICE, VERY BAD ON FIXING PROBLEMS VAN NUYS California.
I had 2-3 very very BAD experiences with this company. First of all The reps are so RUDE. Extremly RUDE.
...
Entity
Categories: Warranty Companies